Sign up for My Account

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Account details

10-digit Virgin Plus number or account number

Heads up! If you don’t have a mobile phone service with us, you’ll need to use your account number to sign up for My Account.

Where can I find my account number?

Where to find your account number?

Account numbers should have at least 8 characters.

Looks like the account number or phone number you entered isn’t correct. Give it another try.

The account number doesn’t match our records. Please check the number and try again. Where do I find my account number . If you are a new customer, check your email for info on signing up for My Account or you can wait until you receive your first bill.

Account numbers can only contain numbers, dashes and brackets. Where do I find my account number?.

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Please enter an account number.

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Email address

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When you sign up for My Account you can:

View and edit profile
View bill details and billing history
Set up pre-authorized payments
Sign up for e-bill
Check usage
Add a new feature
Remove a feature
Change plan
Check upgrade status
Upgrade to a hot new phone
Manage your communication preferences
Unlock entire account when data limit has been reach
Add or remove Data Authorized Users

Don’t forget to download the My Account app on your device!